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Reactive users respond well to prompts and notifications. They may be passive until triggered by an external event. They are ideal targets for push marketing.

Behavioral Signals

  • Notification Interaction: High click-through rate on push notifications and emails.
  • Popup Engagement: They respond to exit-intent popups and modals.
  • Banner Clicks: They interact with promotional banners and alerts.
  • Feed Scrolling: They consume content passively until something catches their eye.

Strategy

UI Recommendations

  • Smart Notifications: Use timely, relevant alerts to guide them.
  • Activity Feeds: Show a stream of updates or relevant news.
  • Prominent Alerts: Use badges and banners to highlight new items.
  • Interactive Elements: Use tooltips and guided tours to prompt action.

Campaign Recommendations

  • Push Marketing: Use SMS, push notifications, and email effectively.
  • Event-Based Triggers: Send messages based on specific actions (or inaction).
  • News & Updates: Keep them informed about what’s new.